What is our return policy?
We guarantee against manufacturers' defects for 10 days from the date of the delivery on all products. Products with Manufacturer Warranties which exceed 10 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 10 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
All shipping and handling fees are non-refundable with an exception where InStyle-Mobile has made an error by shipping and incorrect item to the customer. In this case, Member must contact InStyle-Mobile to obtain a return label.
Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable.
InStyle-Mobile must be informed of the receipt of incorrect merchandise within 5 days of the delivery. This does not happen often but to satisfy our customers with great customer service this is important to us.
Best Regards,
The InStyle-Mobile Staff |